Our Commitment

Bajimet Responsible Gaming – Our Complete Safety System, So the Fun Never Becomes a Burden

Gaming is entertainment — not stress, not harm. Bajimet believes every player has the right to stay in control. On this page, you'll find all our player-protection tools, guidance on recognising warning signs, and the support options available to you.

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What does responsible gaming actually mean?

Many people assume "responsible gaming" means playing less or not at all. It's actually about something different — knowing your own limits. How much money is reasonable to spend, how long is healthy to play, and when it's time to take a break. Playing for entertainment is completely normal. But when it starts causing stress, anxiety, or financial strain, it's no longer entertainment.

At Bajimet, we want every player to stay calm and play with a plan. Chasing losses with bigger bets only makes things worse — we all know that on some level. That's why Bajimet gives you a set of tools to keep your gaming under your own control.

Remember, Bajimet never wants any player to suffer financial or emotional distress. We believe in sustainable long-term entertainment — not short-term profit.

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Bajimet's Protective Tools

These tools can be activated at any time from your account settings.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once set, you won't be able to deposit beyond that amount. Reductions take effect immediately, but increases require a 24-hour waiting period.

Available Now
Session Time Limit

Set a limit on how long you can play in a single session. Once the time is up, Bajimet will send you a warning and log you out if necessary.

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Loss Limit

Once your losses reach a set amount, the game stops automatically. This is especially useful because players often chase losses by placing larger bets — this feature helps break that cycle.

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Cooling-Off Period

If you feel you need some distance, you can temporarily close your account for anywhere between 1 day and 6 weeks. You won't be able to log in during this period.

Available Now
Self-Exclusion

For a longer break, you can close your account for anywhere between 6 months and 5 years. You won't receive any promotional emails during this period. This is a serious step and must be activated by contacting the support team.

Through Support
Promotions Opt-Out

If bonus offers or marketing emails are tempting you to play, turn off all promotional communications. You can do this at any time from your Account Settings.

Available Now

Recognise the warning signs — before things escalate

If any of the following sounds familiar, pause and reflect.

Chasing losses by repeatedly returning to play
Hiding your gaming activity from family or friends
Skipping meals or essential expenses to place bets
Wanting to stop but feeling unable to
Gaming is affecting your sleep, work, or studies
Borrowing money or using someone else's funds to play
You can't stop after a win and always want to play more
You're gaming to escape loneliness or cope with stress
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Take an honest self-assessment

Did you spend beyond your budget on gaming last month? If yes, set a deposit limit for the coming month and stick to it.
Do you often feel regret or low after a gaming session? If this feeling keeps coming back, it's time to take a break. Use the Cooling-Off Period.
Is gambling affecting your daily life and responsibilities? Difficulty concentrating at work or trouble sleeping are important warning signs worth taking seriously.
Have your loved ones expressed concern about your gambling? Listen to the people close to you — they see things from the outside, and their observations are often right.
Do you find yourself thinking about gaming throughout the day? If you frequently find yourself planning or mentally budgeting for your next session, that's a warning sign.

Practical tips for building healthy habits

The simplest way to play responsibly is to decide two things before every session — how much money and how much time. Follow one easy rule on your phone: start a timer before you begin playing, and when it goes off, stop for the day — no exceptions.

Never mix entertainment money with household money. Keep them in separate budgets. Think of your gaming funds the way you'd think of buying a movie ticket or dining out — it's leisure spending. Losing it is manageable; losing money earmarked for essential expenses is not.

Check in with yourself before logging in to Bajimet. Playing when you're angry, frustrated, or upset leads to poor decisions. In those moments, choose a different way to unwind.

Quick Assessment
What was your main reason for gaming last week?
For entertainment To pass the time Needed the money Relief from frustration
A Guide to Understanding Your Risk Level
Green – Recreational0–2 signs
Yellow – Pay Attention3–4 signs
Red – Seek Help Now5+ Symptoms
Bajimet's Commitment
  • No service provided to anyone under 18
  • Self-exclusion requests take effect within 24 hours
  • Limit decreases are instant; increases are not
  • Bengali-language support available 7 days a week
Direct Support

For any issues, reach out to our support team.

Local Support Page

How do I set limits?

Set protective limits on your account in just a few minutes

Step 1: Go to Account Settings

After logging in to Bajimet, click the profile icon in the top right corner and select "Account Settings".

Step 2: Open the "Responsible Gaming" Tab

Go to your Settings page and look for the "Responsible Gaming" tab. All protective tools are available there in one place.

Step 3: Choose Your Preferred Tool

Deposit limit, session time, loss limit — pick whichever feels right and enter your preferred amount or duration.

Step 4: Confirm

Save your changes. Reduced limits take effect immediately. You'll also receive a confirmation email.

Step 5: Review Regularly

Once a month, review your limits and gaming history. Adjust as needed — but think carefully before raising any limit.

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Where to find help

Asking for help when you can't manage alone is a sign of strength, not weakness

Bajimet Support Team
Get support in Bangla via live chat or email. We can help you set up limits or arrange a Self-Exclusion.
Talk to family and friends
Talk to someone you trust. Support from a loved one can often be just as effective as professional help.
Mental Health Counsellor
Gambling addiction is a mental health condition. Both government and private counselling services are available in Bangladesh.
Keep Track of Your Gaming Activity
Keep a notebook and jot down details after each session. Reviewing it at the end of the month gives you a clear picture of your own habits.

Bajimet's Long-Term Commitment

At Bajimet, we believe a happy, healthy player is our greatest asset. That's why we never encourage problem gamblers to bet more. Our system automatically detects unusual behaviour and offers assistance when needed. Our goal is simple: gaming should be a source of genuine enjoyment.

FAQ

Frequently Asked Questions About Financial Transactions

Bajimet keeps the minimum deposit low so everyone can get started comfortably. You can currently deposit as little as ৳100 via bKash, Nagad, or Rocket. This also supports responsible gaming — making smaller, frequent deposits rather than large lump sums makes it easier to stay within budget. You can lower this threshold even further using the Deposit Limit tool.

Withdrawals at Bajimet are straightforward. Log in, go to the "Withdrawal" option, enter the amount, and confirm your mobile banking number. Withdrawals to bKash or Nagad are typically completed within 15 to 30 minutes — during peak hours, it may take up to 2 hours. The minimum withdrawal amount is generally ৳200. First-time withdrawals may require identity verification, which is in place for your security. For any issues, Local Support Contact us on this page.
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